Welcome to Fueled Motorsports ("we," "us," "our," or the "Company"). These Terms of Service and Store Policies ("Terms") govern your use of our website
and the purchase of products from our Shopify e-commerce store specializing in aftermarket automotive parts. By accessing our website or making a purchase, you agree to be bound by these terms.

1. ORDERING AND SHIPPING TERMS

1.1 Order Acceptance

·       All orders are subject to acceptance by us in our sole discretion

·       We reserve the right to refuse or cancel any order for any reason at any time

·       Order confirmation emails acknowledge receipt but do not constitute acceptance

·       Orders are considered accepted when products are shipped

1.2 Order Processing

·       Orders are typically processed within 1-2 business days

·       Cut-off time for same-day processing is 3:00 PM EST Monday through Friday

·       Orders placed after cut-off time or on weekends will be processed the next business day

·       Special orders and backordered items may require additional processing time

1.3 Shipping Methods and Timeframes

·       Standard Ground Shipping: 3-7 business days

·       Expedited Shipping: 1-3 business days

·       Overnight Shipping: Next business day (excluding weekends and holidays)

·       Shipping times begin from the date of shipment, not order placement

·       Delivery times are estimates and not guaranteed

1.4 Shipping Restrictions

·       We ship to all 50 United States and Canada

·       P.O. Boxes accepted for standard shipping only

·       Some oversized or hazardous items may have shipping restrictions

·       Additional shipping charges may apply for Alaska, Hawaii, and remote areas

·       Customer is responsible for providing accurate shipping addresses

1.5 Shipping Costs

·       Shipping costs are calculated at checkout based on weight, dimensions, and destination

·       Free shipping promotions apply to standard ground shipping only

·       Customer is responsible for all shipping costs unless otherwise specified

·       Expedited shipping available at additional cost

2. BACKORDER POLICY

2.1 Backorder Definition

Items showing "Backorder" or displaying future
estimated ship dates are currently out of stock and will be shipped when
inventory becomes available.

2.2 Backorder Processing

·       Payment: You will be charged when the order is placed, regardless of backorder status

·       Partial Orders: Available items will ship immediately; backordered items will ship when available

·       Updates: We will provide email updates regarding estimated ship dates

·       Cancellation: Backordered items may be cancelled at any time before shipment for a full refund

2.3 International Backorders

For international orders containing backordered items:

·       Payment is collected when the order is placed

·       Items will ship when all products in the order become available

·       No partial shipments for international orders unless specifically requested

3. PRODUCT RETURN POLICY

3.1 Return Timeframe

·       Returns must be initiated within 90 days of delivery date

·       All returns require a Return Merchandise Authorization (RMA) number

·       Items must be returned within 30 days of receiving RMA number

3.2 Return Requirements

Items Must Be:

·       Unused, uninstalled, and in original condition

·       In original packaging with all accessories and documentation

·       Free from any signs of wear, modification, or attempted installation

·       Accompanied by original purchase receipt or order number

3.3 Return Process

1.      Contact customer service to obtain RMA number

2.     Package items securely with RMA number clearly marked on outside of package

3.      Ship items to our returns warehouse (address provided with RMA)

4.     Customer is responsible for return shipping costs unless item is defective

3.4 Refund Processing

·       Refunds processed within 5-10 business days after receipt and inspection

·       Refunds issued to original payment method

·       Original shipping charges are non-refundable

·       Restocking fee of 15-20% may apply to items showing signs of use or age

3.5 Non-Returnable Items

The following items are NOT ELIGIBLE for return:

·       Electrical components (sensors, ECUs, modules) if opened or connected

·       Custom or special-order parts

·       Installed, used, or test-fitted parts

·       Items damaged due to incorrect installation

·       Opened fluids, filters, gaskets, or wear items

·       Parts without original packaging or labels

·       Items purchased more than 90 days ago showing signs of use

3.6 Core Returns

Some products are sold with a core charge (refundable deposit):

·       Core charges are refunded when acceptable used part is returned

·       Cores must be returned within 30 days of purchase

·       Unacceptable cores result in forfeiture of core charge

4. GEOGRAPHIC RESTRICTIONS

4.1 Domestic Shipping

We ship to all 50 United States, including:

·       APO/FPO military addresses

·       US Territories (Puerto Rico, Virgin Islands, Guam)

·       Additional shipping charges and extended delivery times may apply

4.2 International Shipping

Limited international shipping to Canada:

·       Additional customs fees, duties, and taxes are customer's responsibility

·       Delivery times extended due to customs processing

·       Some items restricted from international shipment

4.3 Restricted Items by Location

·       California Residents: Some emissions-related parts may be restricted per CARB regulations

·       Racing Use Items: Some products are for off-road or racing use only

·       Hazardous Materials: Shipping restrictions apply to batteries, fluids, and chemical products

5. WARRANTIES

5.1 Manufacturer Warranties

·       All warranties are provided by the parts manufacturer, not by us

·       Warranty terms vary by manufacturer and product

·       Warranty information is included with product documentation

·       Warranty claims must be processed directly with the manufacturer

5.2 Our Warranty Policy

·       We do not provide warranties beyond those offered by manufacturers

·       We are not responsible for labor costs, towing expenses, or consequential damages

·       Implied warranties are disclaimed to the fullest extent permitted by law

5.3 Warranty Exclusions

Warranties do not cover:

·       Normal wear and tear

·       Misuse, abuse, or improper installation

·       Racing or competitive use (unless specifically covered)

·       Damage from modifications or alterations

·       Acts of nature or environmental damage

6. PRICING AND PRICING ERRORS

6.1 Pricing Policy

·       All prices are in US Dollars and subject to change without notice

·       Prices displayed include product cost but exclude shipping and taxes

·       Current prices supersede all previous advertised prices

6.2 Pricing Errors

·       Despite our efforts, pricing errors may occur on our website

·       We reserve the right to correct pricing errors at any time

·       If a pricing error is discovered after your order is placed, we will:

 - Contact you regarding the correct price

 - Allow you to cancel the order for a full refund

- Honor the correct price if you choose to proceed

6.3 Price Matching

·       We do not offer price matching or beat-price guarantees

·       Promotional pricing applies only to items in stock

·       Discount codes cannot be combined unless specifically stated

6.4 Taxes

·       Sales tax will be charged where required by law

·       International customers are responsible for all applicable duties and taxes

·       Tax-exempt customers must provide valid exemption certificates

7. DISCLAIMER AND LIABILITY LIMITATIONS

7.1 Disclaimer of Warranties

Products are sold "AS IS" and "AS AVAILABLE" without any warranties of any kind.

We disclaim all warranties, express or implied, including but not limited to:

·       Merchantability and fitness for particular purpose

·       Non-infringement of third-party rights

·       Any warranties arising from course of dealing or usage of trade

7.2 Limitation of Liability

Our total liability for any claim arising from your purchase shall not exceed the purchase price of the product.

We shall not be liable for:

·       Installation or labor costs

·       Towing or rental car expenses

·       Lost profits or business interruption

·       Consequential, incidental, or punitive damages

·       Damage to other vehicle components

7.3 Product Use and Installation

·       Customer assumes all risks associated with product use and installation

·       Professional installation is recommended for all products

·       Improper installation voids all warranties and returns

·       Products are intended for off-road use unless specifically stated otherwise

7.4 Racing and Competition Use

Products sold for racing or competition use are subject to additional disclaimers:

·       No warranties for racing applications

·       Customer assumes all risks of competitive use

·       Products may not be legal for street use

8. INTELLECTUAL PROPERTY

8.1 Trademarks and Copyrights

·       All trademarks, logos, and brand names are property of their respective owners

·       Our website content is protected by copyright and trademark laws

·       Product descriptions and images are provided by manufacturers or distributors

8.2 Use Restrictions

You may not:

·       Reproduce, distribute, or create derivative works from our website content

·       Use our trademarks or logos without written permission

·       Frame or link to our website without authorization

·       Use automated systems to access or scrape our website

8.3 User-Generated Content

By submitting reviews, photos, or other content to our website:

·       You grant us a non-exclusive, royalty-free license to use such content

·       You represent that content is original and does not infringe third-party rights

·       We reserve the right to remove any content at our discretion

9. TERMINATION OF USE

9.1 Termination Rights

We reserve the right to terminate or suspend your access to our website and services:

·       For violation of these Terms

·       For fraudulent or suspicious activity

·       For abusive behavior toward our staff

·       At our sole discretion with or without notice

9.2 Effect of Termination

Upon termination:

·       Your right to use our website ceases immediately

·       Outstanding orders may be cancelled at our discretion

·       All provisions that should survive termination remain in effect

9.3 Account Suspension

We may suspend accounts for:

·       Repeated returns or chargebacks

·       Violation of return policy

·       Suspected fraudulent activity

·       Inappropriate use of customer service resources

10. USER CONSENT FOR COMMUNICATIONS

10.1 Email Communications

By placing an order or creating an account, you consent to receive:

·       Order confirmations and shipping notifications

·       Account-related communications

·       Important updates regarding your purchases

·       Promotional emails (with opt-out option provided)

10.2 Phone Communications

You consent to receive phone calls regarding:

·       Order verification and processing

·       Customer service inquiries

·       Backorder updates and availability notifications

·       Account-related matters

10.3 SMS/Text Messages

By providing your phone number, you consent to receive text messages regarding:

·       Order status updates

·       Promotional offers (if subscribed)

·       Important account notifications

·       Message and data rates may apply

10.4 Opt-Out Options

You may opt out of promotional communications by:

·       Clicking unsubscribe links in emails

·       Texting STOP to SMS messages

·       Contacting customer service

·       Updating preferences in your account settings

11. PERSONAL INFORMATION AND PRIVACY

11.1 Information Collection

We collect personal information including:

·       Name, address, phone number, and email address

·       Payment information and billing details

·       Vehicle information for product compatibility

·       Website usage data and preferences

11.2 Information Use

Your personal information is used to:

·       Process orders and provide customer service

·       Communicate regarding your purchases

·       Improve our website and services

·       Send promotional communications (with consent)

·       Comply with legal requirements

11.3 Information Sharing

We may share information with:

·       Premier Performance WD: Our primary distributor for order fulfillment

·       Shopify Collective vendors: For dropshipping arrangements

·       Shipping carriers: For
delivery purposes

·       Payment processors: For transaction processing

·       Legal authorities: When required by law

11.4 Data Security

·       We implement appropriate security measures to protect your information

·       Payment information is encrypted and processed securely

·       We do not store credit card information on our servers

·       Data is stored on Shopify's secure servers with industry-standard protections

11.5 Third-Party Services

Our website uses:

·       Shopify: E-commerce platform and payment processing

·       Google Analytics: Website performance tracking

·       Email service providers: For communications

·       Shipping integrations: For tracking and logistics

12. GENERAL TERMS

12.1 Entire Agreement

These Terms constitute the entire agreement between you and us regarding your use of our website and purchase of products.

12.2 Modification of Terms

·       We reserve the right to modify these Terms at any time

·       Changes will be effective immediately upon posting

·       Continued use after changes constitutes acceptance

·       Material changes will be communicated via email when possible

12.3 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

12.4 Governing Law

These Terms are governed by the laws of California, without regard to conflict of law principles. Any disputes will be resolved in the courts of Santa Clara County.

12.5 No Waiver

Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.

12.6 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including but not limited to:

·       Natural disasters or severe weather

·       Government actions or regulations

·       Supplier delays or shortages

·       Transportation disruptions

·       Cyber attacks or system failures

13. ADDITIONAL WEBSITE TERMS

13.1 Website Use

·       Website is for personal, non-commercial use only

·       You must be at least 18 years old to make purchases

·       Accounts are non-transferable

·       One account per person or business entity

13.2 Prohibited Activities

You may not:

·       Use the website for any illegal purpose

·       Attempt to gain unauthorized access to our systems

·       Upload viruses or malicious code

·       Interfere with website operation or other users

·       Harvest or collect user information

13.3 Product Information

·       We strive for accuracy in product descriptions and images

·       Information may contain technical inaccuracies or typographical errors

·       Product specifications are subject to change by manufacturers

·       Images may not exactly represent actual products

·       We reserve the right to discontinue products at any time

13.4 Customer Reviews

Guidelines for product reviews:

·       Reviews must be honest and based on actual experience

·       No profanity, inappropriate content, or personal attacks

·       No promotional content or competitor references

·       We reserve the right to remove or edit reviews

13.5 Links to Third-Party Websites

·       Our website may contain links to third-party websites

·       We are not responsible for third-party content or practices

·       Links do not constitute endorsement

·       Use of third-party websites is at your own risk

14. CONTACT INFORMATION

For questions regarding these Terms or our policies, please contact us:

Fueled Motorsports

Email: Info@fueledmotorsports.com

Phone: +1 (408) 380-4436

Customer Service Hours:

Monday - Friday: 8:30 AM – 4:00 PM PST

© 2025 Fueled Motorsports. All rights reserved.